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How pulsz Handles Your Personal Information

Your account data stays in our hands responsibly — we collect only what we need to run your wallet, process PayPal and Venmo transactions, and keep your sessions secure.

Data collected only for account operationPayPal, Venmo, Play+ transaction records protectedYour right to access or delete your dataEncrypted account sessions on mobile and desktopPrivacy contact reachable through live chat
pulsz How pulsz Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We built our data practices around a few non-negotiable principles: collect the minimum, secure what we hold, and make it easy for you to see or remove your information. Here is how each of those principles works in practice on our platform.

Encryption on Every Session

All data in transit between your browser or app and our servers is encrypted via SSL. Mobile sessions on iOS and Android receive the same encryption standard as desktop, with no exceptions.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the cookie banner or your browser settings at any time.

Data Retention Schedule

Account records are retained for as long as your account is active and for a defined period after closure to meet financial record-keeping requirements. After that window, personal data is deleted or anonymized.

Your Right to Access and Correct

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or ask us to erase data we no longer have a legal reason to keep.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions land in a dedicated queue, not a general inbox. Whether you want to correct an error in your account details, request a copy of your stored data, or ask us to delete information we no longer need, our team handles each request individually. Reach us through live chat, email, or the in-app support tab — all three channels route directly to staff who can action data requests.

Live Chat Start a chat from any page on pulsz and select the privacy topic. Our team responds during staffed hours and keeps a written record of your request.
Email Support Send your data request to our support address found in your account settings. Include your registered email so we can verify your identity before actioning anything.
In-App Help Tab On mobile, tap the Help tab inside your account, choose Privacy and Data, and submit a request form. You will receive a confirmation with a reference number.

Common Questions About Your Privacy at pulsz

These are the questions our support team hears most often when it comes to personal data, account records, and your rights under this policy.

We collect your name, email address, date of birth, and state of residence for identity verification. We also record transaction metadata when you use PayPal, Venmo, or Play+ to fund your wallet.

No. We do not sell your personal data for marketing purposes. Data is shared only with payment processors like PayPal and Venmo as needed to complete your transactions.

Contact us through live chat, email, or the in-app Help tab and select the privacy topic. We will verify your identity and provide your data within the timeframe required by applicable law.

Yes. You can request deletion of personal data we no longer have a legal reason to keep. Some financial records must be retained for a defined period under applicable regulations before deletion.

We store only transaction metadata — amounts, timestamps, and reference IDs. We never store your full PayPal login credentials or Venmo account details on our servers; those stay with the payment processor.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can manage or reject non-essential cookies through the cookie banner or your browser settings at any time.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.